HELP CENTER
Update on BitMax Service Recovery
Publish on 2020-11-09
Dear BitMax.io Users,
After several rounds of review and escalation across multiple global AWS teams, we have made major progress in restoring system operability during last 24 hours.
Based upon current process, the services are estimated to start recovery within next 24 hours.
Again please note that this does NOT affect BitMax.io wallet and all customer assets are SAFE.
Thank you very much for your patience and continued support.
BitMax.io Team
Nov 8, 2020